To maintain an excellent level of service, we welcome feedback from every one of our clients. We believe this is not only useful information for ourselves but also for other people when choosing which mortgage brokers to use. We also provide our feedback comments to the industry regulator if required for scrutiny and verification and the testimonials below are updated as and when received so you know exactly what our clients think of us.
Please see below comments from our clients
We needed to renew our Mortgage after 5 years. Thomas Andrews has always provided us with good advice and goes out of his way to ensure we have all the necessary facts regarding the different options available to us. His knowledge regarding Mortgages is in depth and nothing is ever too much trouble for him if further information is required.
We were looking for a mortgage for a house purchase and our previous adviser had let us down. He’s helped us with mortgages on three occasions and has always been attentive to our needs and provided a great service. He’s helped us brilliantly every time.
Sydnee has supported me through my whole journey in buying my house Has worked so hard to get me the best lender at the best price Could not be more grateful! Thank you for all your support xx
Great deal on mortgage .. very prompt and efficient helpful always keeps me updated. A great service takes all the hassle out and provides a smooth non complicated service. Could not ask for a better service. Thanks Tom … always a pleasure .. I’ll let you know when selling house !
As a first time buyer, I had very little understanding of the house buying/mortgage process, but Sydnee explained every step in detail and and was more than happy to answer any questions I had (even those that might not necessarily come as part of the service!). She took time to really understand my circumstances and found me a mortgage that would suit my needs perfectly, keeping me well informed throughout the process and making it as easy and stress free as possible. Sydnee has a great balance of being professional and friendly at the same time, and this made my first experience of getting a mortgage a really positive one. I would recommend Sydnee to anyone! The offer I have been given is far better than I ever expected!
Selected a great product for us and advised on all options.
Tom is amazing. Goes above and beyond to find the best deal. Communication is great and we wouldn’t use anyone else now. Thanks so so much Tom.
Helped me get more than I was hoping to borrow. He is very knowledgeable and very helpful. Would always 100% recommend. Top class service !!!
Sydnee has been excellent from start to finish. Her advice has been invaluable, she certainly knows her stuff! Communication has also been excellent. I have no hesitation recommending Sydnee and her colleagues.
We used Thomas’ mortgage advice service before and were extremely happy with it, so we consulted him again when we decided to move house. Again, he helped us understanding all our options in a clear and concise manner so that we could choose the best mortgage offer for our specific situation. Thanks Tom for all your invaluable help!
Excellent advice, polite, on time, went the extra mile for us. Thankyou for explaining things simply, being patient, professional and also very helpful.
We saw a better outcome than we thought we would achieve. Tom managed to present us with several options to help us achieve and better our goal. Excellent service as always, Tom. Thank you for all your help!
Thomas has explained every single step in great detail understanding our needs. I would strongly recommend Thomas to anyone seeking mortgage advice.
Found me an excellent mortgage deal and discussed all options open to me to suit my personal circumstances. Excellent service, professional and very knowledgeable.
She gave excellent advice and had an answer to every question! Thank you for all of your help- your advice from the moment I needed help with my previous mortgage was brilliant.
Great service as always. Thanks for always being so responsive.
We had a bit of a complicated process in that our first two purchases fell through – Patrick was quick to respond, helping us to source an alternative mortgage for our new property. He made what was a very stressful situation a lot easier! Patrick was efficient and was able to get our mortgage approval sorted without any hassle our side. The whole process was easy, efficient and achieved the desired result! Cheers Patrick – your help on this purchase (and the support with the previous ones) was invaluable!
We were looking to purchase a new house having remortgaged earlier in the year. We needed to know what our mortgage options were, e.g early repayment or porting our existing mortgage. Sydnee helped us work through the different options, and also helped us decide how much equity we could release in doing so. We’re really pleased with our mortgage option.
I can’t thank you enough for the time and effort you have put in for us we will be forever grateful for the work Owen has done for us. He gave advice through out process and kept us updated, achieved everything we could of asked for.
Tom found a lender prepared to lend to me at a competitive price and made the process seamless. He clearly explained each step and process. Very impressed and would recommend him to friends and family. Many thanks Tom for making the whole process hassle free and getting the result I needed.
Thomas has been extremely helpful and professional throughout. Everything was explained thoroughly, I couldn’t have asked for anymore. I will definitely recommend to any family and friends.
Thomas helped me to evaluate different offers and find the best one for us as a family. He’s further supporting us as partner for renewing our mortgage contract. Thomas is an absolutely amazing and great partner. He’s 100% reliable and really advising us well. Before signing our first mortgage we have evaluated several advisors and decided to go with Tom. We’re working with Tom now since more then 4 years and always see the outcome we’re hoping for. Thanks Tom, for being an absolutely reliable partner. There’s nothing he could do better.
Tom found us the best deal on the market, very happy with his service and professionalism. We have used Tom for several years now and will continue to do so in the future. Tom is always spot on, gives great advice throughout on all aspects of the remortgage process and is very prompt in answering urgent calls and mails throughout. As always Tom many thanks for yet another great mortgage deal, we are both really happy with our mortgage outcome and your personal help throughout the process.
Owen was great from the outset. Explained process for decision in principle. Answered all our questions and applied for and secured our mortgage.
Owen, Thanks for everything , you are very helpful and professional.
First time buyer, didn’t know too much about the whole process, Owen made it very clear to me. Owen explained the whole process in depth, made sure I understood the whole help to buy process and what was included. Owen got us a very competitive mortgage I was happy with.
Wanted to get a mortgage and didn’t know where to begin. My sister recommended Tom to me and he has been fantastic at explaining all the processes and financial information so clearly. I don’t think there’s anything that could have been better. Excellent house, good rates, clear guidance and a very helpful service.
We wanted to release money to build an extension.. The best outcome we could have asked for, the service we received was first class.
Thank you for your help, the best adviser I’ve dealt with, will be coming back to you for our next deal.
Lee & Sarah
We struggled to find a mortgage deal to suit our needs. So looked for a financial advisor to help us out. Sydnee listened to what we needed and got back to us quickly with some great deals and advice. We are very pleased with the outcome. The offer we have been given is far better than I ever expected and now she has found us some great life and building insurance to match. Sydnee gives a very friendly, fast and professional service and we couldn’t have done it without her. I would recommend her to anybody! There is nothing Sydnee could have done better. We couldn’t be happier!
Patrick helped explain the mortgage process to us and always made time to answer any questions along the way and talk things through with us! Patrick found us an excellent mortgage offer and made the process as easy and stress free as possible. Patrick was amazing and we were very grateful we had him to support us through this process.
Moving home and required a mortgage advisor to assist in remortgaging for more borrowing and for application for a self-employed person. Sydnee secured us the most suitable mortgage with no trouble at all, she also arranged our life insurance on our behalf.
Owen is very professional but friendly and approachable. Nothing is ever too much trouble and I feel able to contact him if I have any questions regarding our mortgage.
We were in the process of buying a new home, and due to our circumstances was after some professional help to search for products on the market for us. Patrick helped by initially setting up a meeting where we could outline our situation. He then searched the market for us for the best products and advised us on several courses of action that we could take. He also assisted in extending the mortgage application when the completion of the property was delayed. Very satisfied with all aspects of service that Patrick has provided us. Just wanted to say thanks for all your help and advice along the way! It’s much appreciated by both of us.
I was looking for an investment property and needed funding not only for my purchase but also a remortgage on my existing property. Patrick sourced me both mortgages I needed to make my purchase. Thanks to Patrick I was able to purchase my investment property. Thanks Patrick, you have been great! Really appreciate your hard work.
Helped us find a a new mortgage for new build. Found us a great deal. Was very helpful throughout well communicated throughout the process as well.
Patrick helped us find the right mortgage for our budget and also helped the buying process by going above and beyond what was needed! Awesome job — thanks Patrick!!!
She managed to find a much better deal for us and informed us of the different options we had moving forward with the new mortgage. We were very pleased with the new repayments of our mortgage. Excellent service, you went above and beyond and kept us informed every step of the way and got us a great outcome. You truly are a credit to Salcey Mortgages.
Owen listened to my specific needs, and found a mortgage product that suited my exact requirements. I am very happy with his advice and service, as well as his professionalism.
Sydnee was extremely proactive with helping us. Her communication was fantastic and non judgmental. She took the time to understand both myself and partner and our finances in regards to our mortgage. We really took on her advice. It was clear and concise and she was very upfront. Couldn’t have asked for more. We are now equipped with the knowledge and understanding we need to be able to move forward. The whole experience was great start to finish. I will be back in contact in the new year and for many years to come. It’s nice to deal with a human being and not deal with someone who just sees £ signs.
Patrick gave myself and my partner mortgage advice. Patrick was very helpful, efficient and his advice was clear.
He was amazing and offered excellent service. Highly recommend anyone that needs their mortgage reviewing to speak to Patrick. Thank you Pat for doing an amazing job.
We moved house and my existing policy needed updating and we decided to add my partner on to the policy. She helped us complete the form for the policy and explained anything we needed help with. Thank you for your help 😀
Super helpful and explained everything simply for us.
Took time to search the whole market and presented the best options, really pleased with my re-mortgage deal which is saving me £150 a month from current deal. Thanks for the way you have handled my re-mortgage I am really happy with the outcome.
Really responsive and answered all our questions quickly. Really great service.
I’d never had a mortgage before, very naive in this area and bright enough to know it! An associate of hers advised my housemate previously and he recommended. She did everything, with unusual circumstances hindering to boot. Was available for every stupid question and to reassure me.
As first time buyers it was a scary time and Owen went through step-by-step so we understood everything. We couldn’t of asked for a better mortgage advisor I recommend Owen 1000%. Very friendly and professional. Absolutely the best outcome I could ask for, he was amazing.
Firstly, Owen was swift in getting back to me to arrange time to discuss my mortgage to suit me. Owen was patient, really helpful and made the process pain free. I got a great mortgage rate, in fact better than i thought and didn’t have to pay a few to do it. I would highly recommended Owen and will definitely use him again. Thanks for your help Owen, it was great to deal with you and thanks for getting us a great mortgage.
Owen helped me apply for mortgage. He was professional and kept me updated throughout the process. Thank you Owen.