To maintain an excellent level of service, we welcome feedback from every one of our clients. We believe this is not only useful information for ourselves but also for other people when choosing which mortgage brokers to use. We also provide our feedback comments to the industry regulator if required for scrutiny and verification and the testimonials below are updated as and when received so you know exactly what our clients think of us.
Please see below comments from our clients
Thomas helped me to evaluate different offers and find the best one for us as a family. He’s further supporting us as partner for renewing our mortgage contract. Thomas is an absolutely amazing and great partner. He’s 100% reliable and really advising us well. Before signing our first mortgage we have evaluated several advisors and decided to go with Tom. We’re working with Tom now since more then 4 years and always see the outcome we’re hoping for. Thanks Tom, for being an absolutely reliable partner. There’s nothing he could do better.
Tom found us the best deal on the market, very happy with his service and professionalism. We have used Tom for several years now and will continue to do so in the future. Tom is always spot on, gives great advice throughout on all aspects of the remortgage process and is very prompt in answering urgent calls and mails throughout. As always Tom many thanks for yet another great mortgage deal, we are both really happy with our mortgage outcome and your personal help throughout the process.
Owen was great from the outset. Explained process for decision in principle. Answered all our questions and applied for and secured our mortgage.
Owen, Thanks for everything , you are very helpful and professional.
First time buyer, didn’t know too much about the whole process, Owen made it very clear to me. Owen explained the whole process in depth, made sure I understood the whole help to buy process and what was included. Owen got us a very competitive mortgage I was happy with.
Wanted to get a mortgage and didn’t know where to begin. My sister recommended Tom to me and he has been fantastic at explaining all the processes and financial information so clearly. I don’t think there’s anything that could have been better. Excellent house, good rates, clear guidance and a very helpful service.
We wanted to release money to build an extension.. The best outcome we could have asked for, the service we received was first class.
Thank you for your help, the best adviser I’ve dealt with, will be coming back to you for our next deal.
Lee & Sarah
We struggled to find a mortgage deal to suit our needs. So looked for a financial advisor to help us out. Sydnee listened to what we needed and got back to us quickly with some great deals and advice. We are very pleased with the outcome. The offer we have been given is far better than I ever expected and now she has found us some great life and building insurance to match. Sydnee gives a very friendly, fast and professional service and we couldn’t have done it without her. I would recommend her to anybody! There is nothing Sydnee could have done better. We couldn’t be happier!
Patrick helped explain the mortgage process to us and always made time to answer any questions along the way and talk things through with us! Patrick found us an excellent mortgage offer and made the process as easy and stress free as possible. Patrick was amazing and we were very grateful we had him to support us through this process.
Moving home and required a mortgage advisor to assist in remortgaging for more borrowing and for application for a self-employed person. Sydnee secured us the most suitable mortgage with no trouble at all, she also arranged our life insurance on our behalf.
Owen is very professional but friendly and approachable. Nothing is ever too much trouble and I feel able to contact him if I have any questions regarding our mortgage.
We were in the process of buying a new home, and due to our circumstances was after some professional help to search for products on the market for us. Patrick helped by initially setting up a meeting where we could outline our situation. He then searched the market for us for the best products and advised us on several courses of action that we could take. He also assisted in extending the mortgage application when the completion of the property was delayed. Very satisfied with all aspects of service that Patrick has provided us. Just wanted to say thanks for all your help and advice along the way! It’s much appreciated by both of us.
I was looking for an investment property and needed funding not only for my purchase but also a remortgage on my existing property. Patrick sourced me both mortgages I needed to make my purchase. Thanks to Patrick I was able to purchase my investment property. Thanks Patrick, you have been great! Really appreciate your hard work.
Helped us find a a new mortgage for new build. Found us a great deal. Was very helpful throughout well communicated throughout the process as well.
Patrick helped us find the right mortgage for our budget and also helped the buying process by going above and beyond what was needed! Awesome job — thanks Patrick!!!
She managed to find a much better deal for us and informed us of the different options we had moving forward with the new mortgage. We were very pleased with the new repayments of our mortgage. Excellent service, you went above and beyond and kept us informed every step of the way and got us a great outcome. You truly are a credit to Salcey Mortgages.
Owen listened to my specific needs, and found a mortgage product that suited my exact requirements. I am very happy with his advice and service, as well as his professionalism.
Sydnee was extremely proactive with helping us. Her communication was fantastic and non judgmental. She took the time to understand both myself and partner and our finances in regards to our mortgage. We really took on her advice. It was clear and concise and she was very upfront. Couldn’t have asked for more. We are now equipped with the knowledge and understanding we need to be able to move forward. The whole experience was great start to finish. I will be back in contact in the new year and for many years to come. It’s nice to deal with a human being and not deal with someone who just sees £ signs.
Patrick gave myself and my partner mortgage advice. Patrick was very helpful, efficient and his advice was clear.
He was amazing and offered excellent service. Highly recommend anyone that needs their mortgage reviewing to speak to Patrick. Thank you Pat for doing an amazing job.
We moved house and my existing policy needed updating and we decided to add my partner on to the policy. She helped us complete the form for the policy and explained anything we needed help with. Thank you for your help 😀
Super helpful and explained everything simply for us.
Took time to search the whole market and presented the best options, really pleased with my re-mortgage deal which is saving me £150 a month from current deal. Thanks for the way you have handled my re-mortgage I am really happy with the outcome.
Really responsive and answered all our questions quickly. Really great service.
I’d never had a mortgage before, very naive in this area and bright enough to know it! An associate of hers advised my housemate previously and he recommended. She did everything, with unusual circumstances hindering to boot. Was available for every stupid question and to reassure me.
As first time buyers it was a scary time and Owen went through step-by-step so we understood everything. We couldn’t of asked for a better mortgage advisor I recommend Owen 1000%. Very friendly and professional. Absolutely the best outcome I could ask for, he was amazing.
Firstly, Owen was swift in getting back to me to arrange time to discuss my mortgage to suit me. Owen was patient, really helpful and made the process pain free. I got a great mortgage rate, in fact better than i thought and didn’t have to pay a few to do it. I would highly recommended Owen and will definitely use him again. Thanks for your help Owen, it was great to deal with you and thanks for getting us a great mortgage.
Owen helped me apply for mortgage. He was professional and kept me updated throughout the process. Thank you Owen.
Patrick assisted us in obtaining our first mortgage and setting up building and life insurance. He went above and beyond and made sure we understood every step of the journey. We had a lot of questions which were always answered promptly. He explained things out of his remit and done anything he could to be helpful, I wish everybody worked to Patrick’s standard. Thank you so much for all of your help and for explaining things clearly to us. You made us whittle a lot less and genuinely helped us to understand the process and what to expect next. We will be back in 2 years!
Patrick was great, he was efficient and super helpful to us as first time buyers who didn’t know anything about getting a mortgage. I felt like I could ask any questions and clarify anything I was unsure of. Thank you so much Patrick for all your help. We thought you did a brilliant job and we are excited to move into our house at the end of the month. Thank you again for all your help.
Patrick has been so helpful, explaining everything along the way. He has always been there on the other end of the phone when we needed him. Would definitely recommend!
Patrick was originally recommended to me as a mortgage broker by an estate agent. Having experienced a superb level of service I returned to him for a new mortgage for an additional property. Patrick provided a breadth of mortgage possibilities and helped me step through each scenario. Due to bad luck we have been unable to proceed with the purchases, but each time Patrick has been patient and diligent when revising our application. For our first mortgage Patrick make it very easy for us to prove identity etc by meeting us at home.
Patrick searched the market for the best deal for us, promptly kept us appraised of all developments. Everything Patrick did was exactly what we asked for, we never had to chase him for any information. Excellent service by a top class mortgage adviser.
Patrick was great in providing advise from end to end- prior to obtaining our mortgage offer, throughout the mortgage offer process, understanding our affordability for our next move right the way through to supporting with updates on current life insurance policies.
Thomas Andrews helped me to obtain my first mortgage and since then every time we have moved we have sought his advice. Thomas Andrews service has always been impeccable. I can’t fault his professionalism, attention to detail and customer service. My husband and I have moved several times and had reasonably complicated circumstances and Thomas has assisted with each new purchase by providing us with several options that have worked for us and enabled us to gain the various properties. I can fully recommend Thomas as every aspect of his service is impeccable. He has gone above and beyond to assist us when needed. Thank you so much for all your help over the years. We will continue to recommend you and of course use you again as you know there will no doubt be yet another project or house move around the corner.
Informative, approachable and insightful way of explaining all the mortgage options. Thank you very much for your support and patience.
Owen has done such an amazing job getting us a mortgage, we didn’t think we would be very lucky in the process but he helped make it possible and put our minds at ease the whole time. Honestly can’t thank you enough for all of your help!
He has helped us gain the best possible mortgage, and with home and life insurance. His service has been extremely good. Myself and Becca have said throughout the process how good you’ve been. You’ve made things so easy and your level of service is really good. Salcey have a client for life.
My daughter and I needed a mortgage to buy her first home. Tom explained our options in a very clear and easy to understand way and came up with a solution that met our needs. He was quick to respond to queries and kept us well informed throughout the process. Thanks for all your help Tom, you made the mortgage process easy for us.
He helped with remortgage and help to buy. Outstanding work. Extremely happy with your service provided very grateful. More than happy to consider using your services in the future. Many thanks.
He arranged the mortgage on a new property. He always kept us up to date and fully informed as to what was going on. Great communication from him. Thanks for your help in arranging our mortgage. We will be in touch in the summer about our life insurance cover that is due to end in November 2021.
Helped us find the best mortgage for us and gave us great advice around LISA’s as well as constant support throughout.
Tom arranged our mortgage for our home 2 years ago, fantastic service. Has now remortgaged our rental property, again, fabulous service from start to finish. Couldn’t have asked for more really, everything was/has been completed in a timely manner. Cheers again Tom!
I’m a first time buyer and had no idea about the different types of mortgages and the next steps to take. Tom was able to come up with a range of different options and explained these to make sure I fully understood. He was super efficient and always happy to help.
Set us up with some of the best mortgage deals going, has given us countless mortgage and financial advice. I personally have recommended him to most of the people I know and will use him for all our mortgage and possibly insurance needs in the future. Yes, tom has always delivered as promised, exceptional service, he goes way beyond that of anyone else I have ever spoken with. Keep up the good work Tom, hope to speak with you again soon.
Have used the service before, excellent knowledge and understanding of the market. Excellent service will be back in contact.
Owen has helped us understand and apply for a mortgage. His advice and ways of explaining things have been outstanding, whilst always being professional and approachable. Just want to say thank you for always being approachable and explain things in a simple way as we are first time buyers. We have really felt the support.
Owen has gone above and beyond with mine & my partners needs in terms of finding a mortgage. From the very first conversation he was informative and provided us with all the information we needed, as well as advising us on the best options for our circumstances. He has been extremely quick to respond to us whenever we needed help and made us aware that there was no such thing as a silly question which gave us confidence to ask as much as possible! Last week Owen manage to get me and my partner a mortgage offer for our first house. He went above and beyond to try and secure a mortgage for us and after some slight issues regarding my credit history he managed to do this and get as good a rate for us as he could. Owen was spot on with all communication and we didn’t have to chase for information. Thank you so much for everything you have done and are doing, you’ve taken away a lot of stress from both me & Alicia during this whole process and we couldn’t thank you enough!
Patrick was amazing from start to finish. Initially I thought our finances were pretty tight, but after speaking to Patrick we actually found ourselves in a much more affordable position. His knowledge of the different lenders was great and he helped to find a mortgage that suited our needs. Patrick was always easy to contact and very responsive – we couldn’t have asked for a more helpful mortgage advisor.